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Responsibilities:

1. Provide technical support and installation services for lVD products to customers.

2. Troubleshoot and resolve technical issues related to lVD equipments online or at customer sites.

3. Conduct online or on-site training for customers, ensuring they understand product operation and maintenance.

4. Collaborate with technical and service teams to improve product quality and provide customer feedback.

5. Travel in the assigned territory to support clients in various regions.

6. Maintain strong relationships with clients to ensure high levels of customer satisfaction. 

Qualifications：

1. Bachelor's degree in Biomedical Engineering, Life Science, or related field.

2. Minimum of 2-3 years of experience in lVD product support or similar technical roles.

3. Strong understanding of lVD product functionalities and applications.

4. Excellent troubleshooting and problem-solving skills.

5. Willingness to travel in assigned territory.

6. Fluent in English; proficiency in additional languages is a plus. 

Contact Information: Jack Huang

Tel: +86 158 7839 2772

Responsibilities:

1. Provide pre-sales and post-sales technical support for lVD products.

2. Assist clients with the installation, calibration, and maintenance of IVD instruments.

3. Train healthcare professionals on the proper use of lVD systems, ensuring optimal performance.

4. Offer expert advice and solutions to customers regarding product applications, configurations, and troubleshooting.

5. Conduct product demonstrations and participate in customer meetings to drive product adoption.

6. Work closely with the sales and marketing teams to address customer needs and support business development.

Qualifications：

1. Bachelor's degree in Medical Technology, Biomedical Engineering, or related field.

2. 2+ years of experience in lVD application support or clinical diagnostics.

3. Familiarity with lVD instruments, including analyzers, reagents, and related software.

4. Strong communication skills and ability to explain complex technical information to non-technical users.

5. Willingness to travel in assigned territory.

6. Proficiencyin English is required, additional language skills are an advantage.

Contact Information: Jack Huang

Tel: +86 158 7839 2772

Responsibilities:

1. Manage the product lifecycle according to company processes.

2. Drive new product launches and collect and review new requirements for existing products; lead or drive product optimization and iteration to maintain product competitiveness.

3. Create and update product-related documents, sales toolkits, and training materials.

4. Provide clinical application support for product promotion meetings and academic conferences.

5. Responsible for training new employees to ensure training quality.

6. Research user needs based on the company’s product strategy, using market research/terminal interviews, and analyze customer needs and clinical pain points.

7. Analyze competitive conditions, understand the alignment of internal resources with user needs, gather and analyze competitor information, stay updated on industry trends and developments, select target sub-markets, define product positioning, and develop corresponding business plans.

Qualifications：

1. Bachelor’s degree or above, majoring in medical laboratory, bioengineering, or related fields, or have a background in the medical industry.

2. 1-3 years of experience in in-vitro diagnostics.

3. Strong English listening, speaking, reading, and writing skills, with proficiency in both Chinese and English writing and expression.

4. Familiarity with the operation and principles of at least one product line (e.g., chemiluminescence, biochemistry, hematology, or urine analysis).

5. Good communication skills and team spirit, strong learning ability and technical comprehension, and a high sense of responsibility.

6. Ability to travel abroad independently.

Location: Shenzhen, China

Contact Information: Jack Huang
Tel: +86 158 7839 2772